Bagel AI is the first AI-native Product Intelligence Platform designed to automate and enhance product management by turning scattered and unstructured customer feedback and company data into actionable insights that directly connect product decisions to business impact and revenue growth.
Key Features and Capabilities:
- Automatic Evidence Consolidation: Bagel AI continuously learns and adapts to a company’s taxonomy, automatically extracting and consolidating the most relevant product gaps and pain points from diverse feedback sources such as Salesforce, Gong, Zendesk, Jira, Slack, and more.
- Bridging Product, Customers, and Revenue: It links feedback and product ideas to roadmap initiatives and quantifies their impact on revenue, customer needs, and business goals, enabling better alignment across product, sales, customer success, and leadership teams.
- AI-Generated Roadmap Ideas: The platform analyzes existing roadmaps, customer feedback, usage data, and revenue trends to suggest high-impact product ideas that help product managers prioritize features that drive real business outcomes.
- Metrics to Prove ROI: Bagel AI tracks feature adoption, satisfaction trends, and monetary impact automatically, providing product leaders with clear data to prove the value of their work.
- Seamless Integration and Workflow Embedding: It integrates deeply into existing tools and workflows (Slack, Salesforce, Jira, Zendesk, etc.), delivering real-time updates and actionable insights directly where teams work, reducing manual effort and improving cross-functional collaboration.
- Enterprise-Grade Security and Compliance: The platform is SOC2 Type II compliant and GDPR-compliant, ensuring data privacy and security for enterprise customers.
Who Benefits from Bagel AI?
- Product Teams: Get a real-time, prioritized view of customer needs with revenue context, eliminating guesswork in roadmap planning.
- Go-To-Market (GTM) Teams: Stay aligned with product updates and influence roadmaps with relevant business context.
- Customer Success and Support: Gain visibility into product issues tied to customer churn and satisfaction.
- Sales and Revenue Leaders: Identify product blockers affecting deals and quantify product-driven revenue impact.
Summary
Bagel AI transforms fragmented customer feedback and product data into a unified, actionable source of truth that helps companies build products that truly meet customer needs and drive revenue. Unlike traditional feedback tools that merely collect data, Bagel AI uses AI to analyze, prioritize, and connect insights to business outcomes, all embedded seamlessly into existing workflows without adding manual overhead.
In brief, Bagel AI is a comprehensive AI-powered product intelligence platform that empowers product and revenue teams to make data-driven decisions, accelerate product impact, and align cross-functional teams effectively.